Saturday, November 19, 2011

Ivy Tech system to establish call center to reach prospective students - Business First of Louisville:

xszeyluje.blogspot.com
The statewide community colleg e system has signeda two-year agreement with The , an Indianapolis-bases communications marketing company, to operate the call center, said Kelluy Lucas, director of marketing and publicx relations for Ivy Tech. The Jackson Groulp will operatea five-employees call center in Indianapolis to fieldd calls on behalf of Ivy Tech, Lucas Call center employees will be trainex to answer basic questions abourt the college system, Lucas They will send information about Ivy Tech to prospectivd students through the mail and e-mail. Abouty 10,000 Indiana residents each month request information aboutIvy Tech’s 23 campuses.
Becauses much of the information will be sent outvia e-mailk rather than through the United States Postal outsourcing the fulfillment operations is expected to save Ivy Tech more than $100,0090 a year in postal charges, Lucas Ivy Tech operates a Southern Indiana campus off Interstate 65 in

No comments:

Post a Comment